Warranty

SNOWBOARDS: 2-YEAR LIMITED WARRANTY 

Your new snowboard is warranted to be free of defects in material and/or workmanship for a period of two (2) years from the original date of purchase. If Wasatch Surfcraft Company determines, in its sole discretion, that your snowboard is defective, then Wasatch Surfcraft Company shall, at its sole discretion, either repair or replace your snowboard without charge to you. All replacements are subject to availability. Wasatch Surfcraft Company will not be responsible for any costs, losses or damages incurring as a result of loss or use to your snowboard. 
 

LIMITATIONS 

This limited warranty applies only to snowboards purchased from www.wasatchsurfcraft.com and is extended only to the snowboard’s original purchaser. All snowboards returned to Wasatch Surfcraft Company for warranty inspection must receive prior a Return Authorization Number (RA#), which can be obtained from Wasatch Surfcraft Company at www.wasatchsurfcraft.com. You can contact Wasatch Surfcraft Company at info@wasatchsurfcraft.com.

COVERED WARRANTY: 

  • Structural cracks on the top sheet, base, core, edge, sidewall due to a manufacturing defect. Impact damage is not covered. 
  • Delaminating of top sheet, base, sidewall, edge, tip and tail protectors due to a manufacturing defect. Impact damage is not covered. 
  • Stripped, spinning, or misaligned inserts. (Note: Inserts that are stripped due to improper mounting are not repairable and are not considered a material flaw.) 

NOT COVERED BY WARRANTY: 

  • Any problem resulting from impact, misuse, abuse, or neglect. This includes but is not limited to rail and rock damage. 
  • Cosmetic issues including top sheet dents or chips, sun-faded graphics, and edge oxidation or rust. 
  • Board damage resulting from improper mounting of bindings, including the use of incorrect mounting hardware, the mounting of non-Wasatch Surfcraft bindings, or base dimples in the binding insert area resulting from improper mounting. 
  • Damage caused by any modifications made outside of the Wasatch Surfcraft Company facility. 
  • Damage caused by use of solvents, adhesives or LOC-TITE®. 
  • Products used in Rental or Lease program.